BE PROTECTED - Fraud prevention

Phishing

Phishing refers to emails sent from fraudsters pretending to be from a reputable organisation seeking details about your financial accounts. These fraudsters then use this information to withdraw money out of your account either online or by producing a credit card and taking money out of an ATM.

Phishing emails appear genuine but they are not. Various tricks may be used to entice you to respond including threats like “your account has been frozen” or “your card has been cancelled”. No reputable financial institution will ever ask you to provide your account information via an email, so resist the temptation to reply or follow the instructions of these emails.

If you have clicked on the email, contact the financial institution referred to in the email as soon as possible.

If you receive a phishing email, contact your financial institution immediately as the matter can be passed on to the police.